Job Post: Consultant Specialist at HSBC, Bangalore, India

Job Description

We place a high value on the health and safety of both our staff and potential prospects. We're making use of our digital capabilities in light of the current Novel Coronavirus (COVID-19) scenario to make sure we can keep hiring the best candidates for HSBC. You could be requested to use one of our online tools to assist you in the recruitment process as your application develops. If so, a member of our resourcing team will go over the recruitment process's usage of video interviews with you and be available to answer any questions you may have.

Join HSBC and explore the chances if you're seeking a career that will open doors for you. HSBC offers chances, support, and rewards that will advance your career, regardless of whether you want to pursue a profession that could propel you to the top or simply move on an exhilarating new path.

Our new global division, Wealth and Personal Banking (WPB) combines Retail Banking, Wealth Management, and Global Private Banking to make us one of the largest global wealth managers in the world with USD 1.4 trillion in assets. HSBC's wealth revenues increased by 12% (year over year) to USD5.7 billion in Asia, where wealth pools are expanding faster than in any other region. More doors are unlocked by some careers than others. Millions of customers worldwide, ranging from families and individuals using personal banking to business owners, investors, and ultra-high-net-worth individuals, are served by our committed co-workers. To best meet the needs of our clients, we offer goods and services such as bank accounts, credit cards, personal loans, mortgages, asset management, insurance, wealth management, and private banking.

Role Objective

According to the TCF tenets, the company has switched from being only transaction processing outlets to need-based sales. The PSE would be in charge of using TCF principles in his regular interactions with consumers. To achieve a high level of customer satisfaction and operational efficiency, the main responsibility of this position is to guarantee effective branch customer contact functions in the front office and teller areas.

Effect on the Organization/Function

• Assists in increasing branch production.

• Hygiene standards for branches.

The public/stakeholders

• Manage client complaints and escalated issues to ensure a great customer experience.

Leadership & Collaboration

• Develop trust and respect for one another when interacting with others. Requirements

• Graduate with two years of experience

• Complete awareness of bank branch operations and procedures

The goal of HSBC is to create a workplace environment where every employee is appreciated, valued, and their voice is heard. We take pleasure in offering a work atmosphere that encourages ongoing professional development, flexible scheduling, and chances to flourish in a welcoming and varied community.

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